QUALITY MANAGEMENT SERVICES  https://twitter.com/RobJourney1975 

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Hello and welcome everyone to my website! 

Since the beginning of my professional career, I realized the importance of Improvement, and it all started when I was a child, and saw my parents doing their day to day activities; they taught me to always try to do things right, and to do things everyday a little bit better. The teaching of Juran and Deming about these methods started in Japan, because in the United States nobody was paying attention to them. Well Kaizen, also is a small word, and I chose it as the name of my website. 

A little about Kaizen is explained on the image to the right; 

Kaizen meaning

it comes from Chinese characters Kanji(hanzi) that are used 

in the modern Japanese writing system along with hiragana and katakana

Below is the Topkaizen Icon, and at the top are both the Icon and Combination Marks Logo


Here, you will be able to know about:

Myself at Niagara Falls
Niagara Falls



  • Publications: Things I have published both in Spanish and English, related to my Professional Background.
Scientific Research


  • Quotes!, I really enjoy Quotes!; I enjoy quotes because they summarize my thoughts and feelings about what my life is right now, OR, what I want to achieve. They keeps me Focused; gives me the courage to move on; to be persistent.
 Everyone eats and drinks; yet only few appreciate the taste of food. - Confucius
Everyone eats and drinks; yet only few appreciate the taste of food.


  • Management Practices: This Page talks about my Professional background. Industrial Engineering, Business Administration, Quality Management. ISO 9001


Portfolio. This Page gives tips for:


Lake Louise, emerald Lake



Useful Links

Elsmar Blog with Experts and materials http://Elsmar.com/
Blog with Experts Articles, Comments http://www.qualitydigest.com/
ASQ http://asq.org/
ASQ Blog http://community.asq.org/networks/Topkaizen
Excellent Site with Exmples, HOW-Tos  http://www.isixsigma.com/
     Axis - Software:  http://asq.org/quality-progress/2010/01/qp-toolbox.html

 Current Quality  http://currentquality.com/
 Partner with this excellent organization of Professionals wanting to Apply Logistic & Supply Chain Initiatives  

 RABQSA. I am certified Lead Auditor, and ISO 9001:2008 Quality Management System Auditor since July 2010
(Just renewed my certification for another 4 years until April 2017)
 Quality Digest http://www.qualitydigest.com/users/robertosantana1975

Hmm I forgot this Blog...(Jan/2016) .. good posts it has...!

 “If I have seen further it is by standing on the shoulders of Giants.”  Isaac Newton, 

Top Skills