|
Phases of the consulting
process |
|
Stage |
Activities |
|
Begin |
• First contact with clients
• Preliminary problem diagnosis
• Assignment planning
• Assignment proposals to client
•
Consulting contract
|
|
Diagnosis |
• Purpose analysis
• Problem analysis
• Fact finding
• Fact analysis and synthesis
•
Feedback to client
|
|
Action Planning
|
• Developing solutions
• Evaluating alternatives
• Proposals to client
•
Planning for implementation
|
|
Implementation |
• Assisting with implementation
• Adjusting proposals
•
Training
|
|
Termination
|
• Evaluation
• Final Report
• Settling commitments
• Plans for follow-up
•
Withdrawal
|
|
Source: Extracted from the book "Management Consulting: A Guide
to the Profession
(4th Edition. Copyright © International Labour Organisation 2002.
|
|
|
