Then, the reason I am mentioning this great figures that applied the Scientific Management, also called Taylorism, is because:
    •  All this brought to life a new theory called "Lean", with many variants (Lean Manufacturing, Lean construction..., etc.)
    • Therefore, an Industrial Engineer, have the knowledge, the principles of these theories.

  • From the work of Lillian Gilbreth, probably we could add the Japanese 5S Methodology. It is just about Work/Method Study...; again, there is nothing new in the world.
  • Last but not least: Adam Smith. A Classic for all those that enjoy our career as a Problem solver;
    • The Previous Authors are nothing in Comparison to Adam Smith;
    • I truly recommend the book "The Wealth of Nations". it has the root of the problems that Economies are facing today.
Soon I will add Case Studies about Quality in the Service Industry, the one that I really enjoy since my early years at the University; I just added an extract of an article about Quality of Services that I published back in 2005: "A Quality of Services Assessment using multivariate techniques",  Marketing Research (ISSN: 1131-6144), a World-Renowned Scientific Magazine; ISSN 1131-6144, Nº. 88. Referenced in: Research & Marketing.

Seven Wastes

Division of Labor.

In his book "The Wealth of Nations," Adam Smith [1750] begins with a famous passage on the specialization of labor in the production of pins.
Smith, describing the work in a pin factory, stated: "A man pulls the wire, another straights it, a third takes out another point and crushes it to put on a head end".
Eight men working thus manufactured 48,000 pins in a day. However, as Smith explained, if all had worked separately, independently, each would have produced, only 20 pins per day.
As Smith noted, the big advantage of the division of labor and specialization is that, by breaking down the total work in small operations, simple and separate, in which individual workers can specialize, overall productivity is multiplied geometrically.

It is believed that General Motors founded, Alfred Sloan, was the one who took the principles of the division of labor to management, popularized and intensifying their use in organizations to date [Hammer, 1991].
Michael Hammer talks about the re-engineering of business processes. A book considered among The 25 Most Influential Business Management Books by Time Magazine.

“If I have seen further it is by standing on the shoulders of Giants.”  Isaac Newton, 
Even before Newton..., He was only making a quote..., which reaffirms what Harry S. Truman said...hmm!, or the other way around?!,